Shipping policy

Last updated: August 30, 2026

Where we ship

Move Calmly currently ships physical orders to the 48 contiguous United States and Washington, DC. We do not currently ship to Alaska, Hawaii, Puerto Rico, other US territories, APO/FPO/DPO addresses, or international destinations.

Processing and delivery

Orders are prepared for shipment after payment authorization and any required verification. The shipping method, charge, and delivery estimate displayed at checkout are the terms that apply to your order. Estimated transit time begins after the order has been dispatched and is not a guaranteed delivery date.

Weekends, holidays, address issues, carrier disruptions, weather, and other events outside our reasonable control may cause delays.

Shipping charges

Available methods and charges are calculated at checkout based on the shipment destination and package weight. If no shipping method appears, the order is outside our current shipping configuration; please contact us before placing the order.

Tracking

When tracking is available, it will be sent using the contact information provided with the order. Carrier scans may take time to appear after dispatch.

Address changes

Please review the shipping address before submitting your order. If an address needs to be corrected, contact us as soon as possible. We cannot guarantee changes after fulfillment has begun, and customers are responsible for information entered incorrectly at checkout.

Delivery issues

If an order arrives damaged, contains the wrong item, or appears lost after the carrier's delivery window, contact us through the Contact page. Include the order number and relevant photos when applicable. We will review the available carrier and order records before determining the appropriate resolution.

Digital products

Digital products do not require physical shipping. Any access or delivery terms for a digital product will be shown on the applicable product page and during checkout.